Medical emergencies are times of immense stress. At an already-taxing time, you don’t need the additional burden of trying to understand the details of your policy and the claim settlement process.

If your policy allows cashless settlement of claims, find out the policy of emergency hospitalization. Enquire about the documentation and, most importantly, whom to contact at the time of such emergency hospitalization.

Reputed and experienced brokers have a customer service desk or a specifically-appointed representative who can help at the time of a settlement claim.