InvestorQ : What if an insurer says that it didn’t communicate any details of a policy because it didn’t have a policyholder’s contact information?
Gayatri Surendran made post

What if an insurer says that it didn’t communicate any details of a policy because it didn’t have a policyholder’s contact information?

Answer
image
Pratik vyas answered.
2 years ago
Follow

The IRDAI or Insurance Regulatory and Development Authority of India recently released a circular addressing communication concerns of policyholders.

According to the circular, if an insurer does not have the contact information of its clients, it will have to explain to the regulator that an earnest attempt was made by them to collect it, thereby resulting in lead insurers tightening their systems.

1 Views