InvestorQ : What exactly is the DOTPE Cloud Kitchen service and how will it work in practice?
manisha Kolvenkar made post

What exactly is the DOTPE Cloud Kitchen service and how will it work in practice?

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Mahima Roy answered.
5 months ago


The National Restaurant Association of India (NRAI) has partnered with commerce platform, DOTPE, to offer cloud kitchen solutions. That could be the next big thing and could come in direct competition for the current crop of aggregators like Swiggy and Zomato. Cloud kitchen is a place where food is prepared and delivered at door steps by taking orders via calls and online ordering portals. They do not cater dine-in or takeaway. This platform will be operational once the lockdown is fully lifted. Unlike the current crop of aggregators, in the DOTPE platform, the restaurants will own the customer experience. Restaurants will directly communicate with customers via WhatsApp. The last few months has seen the gradual build-up of a Logout movement by restaurants against food aggregators on issues such as deep discounting, customer data masking and other unfair trade practices.


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Roshni Hegde answered.
5 months ago


The National Restaurant Association of India (NRAI) has come to partner with Gurgaon-based O2O commerce startup Dotpe. Under the agreement to open a digital ordering solution for restaurants with minimal human touch while ordering and settling the bill.