The IRDAI or Insurance Regulatory and Development Authority of India recently released a circular addressing communication concerns of policyholders.
According to the new circular, insurers are required to collect phone number and e-mail ID of the policyholder when the policy is bought and regularly update the same.
Furthermore, insurers have to offer a mechanism for policyholders to update their contact details electronically, both via the website and their mobile app.
Do note, proving this information is still remains voluntary for the policyholder.
The IRDAI or Insurance Regulatory and Development Authority of India recently released a circular addressing communication concerns of policyholders.
According to the new circular, insurers are required to collect phone number and e-mail ID of the policyholder when the policy is bought and regularly update the same.
Furthermore, insurers have to offer a mechanism for policyholders to update their contact details electronically, both via the website and their mobile app.
Do note, proving this information is still remains voluntary for the policyholder.