Most of the times client do not provide Aadhaar number on call thinking as a fraud call so how to convince such clients?

With regulatory body continuously making an alert announcement to not share personal data to the third party, collecting genuine data for KYC has become a challenge. If a client does not provide his/her Aadhaar number, one can ask the client to self-visit the branch and submit the Aadhaar copy as it is mandatory for completion of a process. By visiting the branch and sharing the Aadhaar details with acknowledgment receipt, the client can submit the documents and also ensure that no fraud or theft is involved.