InvestorQ : I have been facing consistent problems with the HDFC internet banking and am sure others are also facing problems? What is the status now and why is nobody complaining?
prachi Patwardhan made post

I have been facing consistent problems with the HDFC internet banking and am sure others are also facing problems? What is the status now and why is nobody complaining?

Answer
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10 months ago


There has already been a lot of furore in the market about the internet banking facility being down but that was during the earlier part of the week. Things have been functioning normally after Wednesday. It is true that it was not covered extensively in the press but most user forums have been full of these complaints. Most people were facing these online troubles with HDFC Bank on Monday and Tuesday. HFDC Bank itself has issued clarifications on various online forums about the technical glitches but this is perhaps the longest that the online system of HDFC Bank has remained down.

However, people did have other options. For example, the UPI is already extensively and most people could still operate their HDFC Bank account using the UPI interface and do transfers to bank accounts using UPI and BHIM interfaces. Hence online transactions still happened in many cases through the UPI route.