InvestorQ : I have a DP complaint. Whom should I contact for immediate redressal?
Nisha Chandani made post

I have a DP complaint. Whom should I contact for immediate redressal?

Answer
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Rashi Mehra answered.
2 years ago


In case of any discrepancy in the transaction statement, BO can contact his DP. If the discrepancy cannot be resolved at the DP level, BO should approach the Depository. Normally, between the DP and the RTA most of the problems will get resolved so don’t get too hassled about it.
In case of any investor complaint / problem / query one may first contact his DP. If DP is unable to solve the complaint / problem / query one should approach concerned depository. If one is not satisfied one may approach SEBI. One may also approach SEBI directly through SEBI Complaints Redress System (SCORES). SCORES is a web-based centralized grievance redress system of SEBI. SCORES enables investors to lodge and follow up their complaints and track the status of redressal of such complaints online from the above website from anywhere. Aggrieved investors can register a complaint online on SCORES portal, (http://scores.gov.in) click on “Complaint Registration” under “Investor Corner” then fill up the mandatory details and submit your complaint.