In the midst of the lockdown and the pandemic, ITC Hotels partnered with Zomato to offer contactless deliveries on all pre-paid orders. These will be from ITC Hotel chain's takeaway menu which will be available on the food delivery platform. Luxury chains like Oberoi, JW Marriott, The Park and Accor have opened their kitchens for takeaways.

ITC Hotels introduced Gourmet Couch and Flavours which are now available on Zomato as well. Gourmet Couch offers curated menu from ITC Hotels signature brands while Flavours provides indigenous and locally sourced dishes as well as authentic global cuisine. ITC wants to make the best of the growing trend to celebrate at home.