InvestorQ : Can you throw some light on the the SMS/Email alert facility provided by NSE to investors?
Aditi Sharma made post

Can you throw some light on the the SMS/Email alert facility provided by NSE to investors?

Answer
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Aashna Tripathi answered.
1 year ago


In a move to check unauthorized stock market trades through investor accounts, NSE sends SMS/Email alerts to retail investors for their transactions on days they have traded. Here are some key features you need to know about this facility.

· Facility is absolutely FREE of cost

· Alerts are sent after end of market hours

· Facility is provided for trades done on NSE only

· Facility covers Cash Equity, Equity Derivatives, Currency Derivatives & Debt segment

· Alerts are provided only on days when investor trades on NSE

What should investors do to activate SMS/Email based trade alerts?

Investors should ensure that they share their email/mobile number (Indian Mobile number only) with their Stock broker. They should further verify that their stock broker has updated the same on NSE records. Whenever there is a change in the mobile/email of investors, they should contact their stock broker for updating the latest information in NSE’s records. In most cases, the registered number with the DP and the broking account automatically becomes eligible to receive these messages and is part of a free service to protect the interests of the investor in this case.

When will this SMS and EMAIL facility get activated?

The trade alerts facility gets activated once the Stock broker updates an investor’s mobile number/email ID on NSE’s records. Investors initially receive a welcome SMS/Email on the registered mobile number/email id. The investor will start receiving trade alerts after 7 working days from the date on which the investor has received the welcome SMS/Email.

What kind of information is provided in the SMS/Email?

SMS: Segment wise total traded value is provided consolidated on the basis of combination of PAN and mobile number.

Email: Detailed transactional information containing the price and quantity bought and/or sold is provided. The trade data is consolidated in PDF files on the basis of PAN and sent together to the email id.